Where is your loved one now?
- 24/7Answering, from Vienna
- 24–72 hUsual time to repatriation
- €3,500–7,000Cost in most cases
- 4Countries most often: Austria, Germany, Switzerland, Serbia
The next hour
You
We
- Send a licensed hearse
- Check which documents are needed
- Find flights
You
We
- Speak to the administration
- Arrange the transfer to the airport
- Start the airline and consular papers
You
We
- Handle the release authorisation
- Prepare the consular papers
- Time the flight to the release
You
We
- Coordinate with the funeral director
- Check the Halachic requirements
- Confirm the airline's conditions
You
We
- Pre-check every document
- Book the flight subject to release
- Plan the ground handling
You
We
- Check the airline's handling
- Coordinate with the destination community
- Confirm the burial time
From your city to Israel
You Us
- From you: three details, two documents and the burial place.
- From us: the papers, the hearse, the flight and the handover in Israel.
One team the whole way, with updates to the family at every stage.
-
First contact
We: We answer day and night and open the case.
From you:We need three details.
- Where your loved one is now
- A phone number
- The name as on the passport
-
Documents
We: Death certificate copies, export permit, consular papers, translations.
From you:We need two documents.
- Passport or ID
- The next-of-kin authorisation
-
Ground transport
We: We follow up the release; a licensed hearse drives from hospital, coroner or home to the airport.
-
Air transport
We: Airline booking, cargo handling, air waybill. The flight details go to you.
-
Arrival and burial
We: Collection at Ben Gurion, the chevra kadisha, the burial time agreed with you.
From you:We need the burial place.
- If there is none yet, we help you reserve one
What moves the price
Route
Direct flight or a transfer via another airport
Timing
Weekends, holidays and airline space
Documents
A coroner release, translations, an apostille
In most cases€3,500–7,000
Reserve a burial place in Israel in advance
Our partner Rest in Israel reserves plots at one flat price, under the Conference of European Rabbis.
Fill in a short form
Civil and Jewish identity details
Get the permit confirmation
Often within hours
Decide with your family
30 days to change your mind
Who takes the payment?
Rest in Israel reserves the plot and takes the payment. We handle the repatriation when the time comes.

How soon can the repatriation happen?
Usually 24 to 72 hours, depending on the local authorities and the documents.
See the processIt's Shabbat or a holiday. Can we still reach you?
An automated reply stays on. Leave the city and a number; we answer when Shabbat or the holiday ends.
Message on WhatsAppCan our own rabbi be involved?
Yes. We coordinate with your rabbi and the chevra kadisha at every step.
Call usDo you work outside Austria?
Yes: Austria, Germany, Switzerland and Serbia most often, and many other countries.
Check your routeOne number, day and night
Answered from Vienna.
- WhatsApp on the same number
- info@jewishservices.org
- On Shabbat and holidays an automated reply stays on.

